Privacy Policy

Privacy Policy for Creation Managed Services Ltd

This Privacy Policy explains how Creation Managed Services Ltd (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit our website at https://www.creationmanagedservices.com or engage with our services. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Who we are

Creation Managed Services Ltd
Registered address:
Southbridge House
Southbridge Place
Croydon
England
CR0 4HA

We are the data controller responsible for your personal data.

2. Information we collect

We may collect and process the following types of personal information:

Information you provide directly
This includes information you submit through contact forms, enquiry forms, emails or other communications, such as your name, company name, email address, telephone number and any other information you choose to provide.

Technical information
When you visit our website, we may automatically collect technical data such as your IP address, browser type and version, operating system, device type, referring URLs, and information about how you use our website.

Cookies
Our website may use cookies and similar technologies to improve functionality and user experience. You can control cookie settings through your browser preferences.

3. How we use your information

We use personal data for the following purposes:

To respond to enquiries and provide information about our services
To deliver and manage our services
To manage client relationships and communications
To improve and optimise our website and services
To comply with legal or regulatory obligations

We will only use your personal data where we have a lawful basis to do so.

4. Lawful basis for processing

We process personal data under one or more of the following lawful bases:

Consent, where you have given clear permission
Contractual necessity, where processing is required to perform a contract or take steps at your request
Legal obligation, where we must comply with the law
Legitimate interests, where processing is necessary for our business interests and does not override your rights

5. Sharing your information

We do not sell or rent your personal data. We may share information with trusted third parties where necessary, including:

IT and website service providers
Professional advisers such as accountants, legal advisers or insurers
Regulatory authorities where required by law

All third parties are required to respect the security of your personal data and process it in accordance with the law.

6. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure. While no system is completely secure, we work to ensure your information is protected.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

8. Your rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us using the details above.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will apply from the date of publication.